Terms and Conditions
Welcome to WildFortune.io Casino ("we", "us", "our"), accessible athttps://wildfortuneonline.org. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing, using, or registering an account with WildFortune.io Casino, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and Responsible Gambling Policy.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
1. General Provisions
1.1. Agreement: These Terms constitute a legally binding agreement between you and
WildFortune.io Casino.
1.2. Amendments: We reserve the right to amend, modify, update,
and change these Terms from time to time. We will notify you of any material changes by posting the updated
Terms on our website and updating the "Effective Date." Your continued use of the services after such
changes constitutes your acceptance of the new Terms.
1.3. Language: These Terms are
published in English. In case of any discrepancy between the English version and any non-English version,
the English version shall prevail.
1.4. Legality: It is your sole responsibility to
ensure that you are legally permitted to gamble online in your jurisdiction. WildFortune.io Casino makes no
representation that its services are compliant with the laws of your jurisdiction.
2. Your Account
2.1. Eligibility:
a. You must be at least 18 years old or the legal
age of majority in your jurisdiction, whichever is higher, to register an account and use our
services.
b. You must not be a resident of any restricted country (as defined by our licensing
authority or internal policies).
c. You must be an individual acting in your personal capacity, not on
behalf of a company or other legal entity.
d. You must not have previously been self-excluded from
WildFortune.io Casino or any related casino, or have had an account closed due to problem
gambling.
2.2. Account Registration:
a. You must provide
accurate, complete, and up-to-date information during the registration process, including your name, date of
birth, address, email, and phone number.
b. You agree to update your personal information promptly if
there are any changes.
c. You may only register and operate one WildFortune login account. Multiple
accounts are strictly prohibited and may lead to the closure of all associated accounts and confiscation of
winnings.
2.3. Account Security:
a. You are solely responsible
for maintaining the confidentiality of your WildFortune login details (username and password).
b. You
must not disclose your login details to any third party.
c. You are responsible for all activities that
occur under your account, whether authorized by you or not.
d. You must notify us immediately if you
suspect any unauthorized use of your account or any other breach of security.
2.4. Account
Verification (KYC):
a. We reserve the right to request proof of identity,
age, address, and source of funds at any time to comply with legal and regulatory obligations (Know Your
Customer – KYC).
b. This may include, but is not limited to, copies of government-issued ID, utility
bills, bank statements, or payment method ownership proofs.
c. Failure to provide requested
documentation may result in account suspension, restriction of withdrawals, or account closure.
2.5.
Account Suspension/Closure:
a. We reserve the right to suspend or
close your account at our sole discretion, without prior notice, if you breach these Terms, engage in
fraudulent activity, or if we deem it necessary for security or regulatory reasons.
b. We may also
close your account if it remains inactive for an extended period (usually 12 months or more), subject to our
inactive account policy and fees.
3. Deposits and Withdrawals
3.1. Deposits:
a. You can deposit funds into your account using the payment methods available on our
website.
b. All deposits must be made from a payment method registered in your own name. Third-party
deposits are prohibited.
c. We do not charge fees for deposits, but your payment provider may.
d.
Minimum and maximum deposit limits apply and are displayed on the deposit page.
3.2.
Withdrawals:
a. Withdrawals will generally be processed back to the same payment method used for the
deposit, where possible.
b. All withdrawal requests are subject to internal processing times and may
require additional verification (KYC).
c. Minimum and maximum withdrawal limits apply and are displayed
on the withdrawal page.
d. We reserve the right to impose withdrawal fees in certain circumstances,
which will be clearly communicated.
e. Funds must be wagered a minimum number of times (typically 1-3x)
before withdrawal, even if no bonus is active, to comply with anti-money laundering regulations.
3.3.
Currency: All transactions on WildFortune.io Casino are processed in available currencies, typically
including EUR, USD, CAD, AUD (for WildFortune Australia players), NZD, and crypto equivalents.
3.4.
Error in Transaction: In the event of an error in the processing of a transaction, we reserve the right to
reverse the transaction and/or reclaim any funds incorrectly paid to you.
4. Gaming Rules and Bets
4.1. Game Rules: Specific rules for each game are available within the game interface. You
are responsible for understanding these rules before playing.
4.2. Wagering: All bets
are placed at your own risk. Once a bet is placed and accepted, it cannot be canceled or changed.
4.3.
Malfunction: In case of a game or system malfunction, all bets will be void, and stakes
will be returned.
4.4. Collusion and Cheating: Any form of collusion, cheating, use of
bots, or exploitation of system errors is strictly prohibited and will result in immediate account closure,
confiscation of funds, and potential reporting to relevant authorities.
5. Bonuses and Promotions
5.1. Bonus Terms: All bonuses and promotional offers are subject to specific bonus terms
and conditions. These terms will be clearly outlined in the promotion details.
5.2. Wagering
Requirements: Most bonuses come with wagering requirements that must be met before any winnings
from the bonus can be withdrawn.
5.3. Maximum Bet: A maximum bet limit usually applies
when playing with bonus funds. Exceeding this limit may result in the forfeiture of the bonus and any
associated winnings.
5.4. Bonus Abuse: We reserve the right to deem certain betting
patterns or practices as "bonus abuse." In such cases, we may remove bonus funds, revoke winnings, and/or
close the account.
5.5. General Bonus Rules: Unless stated otherwise, general bonus
rules apply to all promotions offered by WildFortune.io Casino.
6. Responsible Gambling
6.1. We are committed to responsible gambling and offer various tools to help you manage your play. Please
refer to our Responsible Gambling Policy for detailed information on deposit limits, loss
limits, wager limits, cool-off periods, and self-exclusion.
6.2. If you feel your gambling is becoming
a problem, we strongly encourage you to use the responsible gambling tools available or seek professional
help from organizations listed in our Responsible Gambling Policy.
7. Prohibited Uses
You agree not to use our website or services for any unlawful purpose, including but not limited to:
- Money laundering or terrorist financing.
- Fraudulent activities.
- Collusion with other players.
- Exploiting bugs or vulnerabilities in our software.
- Using automated tools or bots.
- Harassing or abusing other players or our staff.
- Distributing malware or harmful content.
8. Intellectual Property
All content on WildFortune.io Casino, including but not limited to text, graphics, logos, images, software, and game titles, is the property of WildFortune.io Casino or its licensors and is protected by intellectual property laws. You may not use any content without our express written permission.
9. Limitation of Liability
9.1. WildFortune.io Casino shall not be liable for any loss or damage that may arise from your use of the
website or services, including but not limited to:
a. Technical faults, system malfunctions, errors, or
interruptions.
b. Delays or interruptions in operation or transmission.
c. Loss or corruption of
data.
d. Use of the website's content.
e. Errors or omissions in content.
f. Any loss or
damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material
that may infect your computer equipment, computer programs, data, or other proprietary material due to your
use of the website or to your downloading of any content on it, or on any website linked to it.
9.2.
Our maximum liability to you under these Terms shall not exceed the lesser of (a) the amount of bets you
placed via your account in the six (6) months prior to the date on which the liability arose or (b) €500 (or
equivalent in your currency).
9.3. Nothing in these Terms shall exclude or limit our liability for
death or personal injury resulting from our negligence, fraud, or any other liability which cannot be
excluded or limited under applicable law.
10. Indemnification
You agree to indemnify and hold harmless WildFortune.io Casino, its directors, employees, partners, and service providers from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with your:
- Breach of these Terms.
- Violation of any law or the rights of a third party.
- Use of our services.
11. Complaints and Disputes
11.1. If you have a complaint regarding our services, please contact our customer support team as soon as
possible viasupport@wildfortuneonline.org.
11.2.
We will endeavor to resolve your complaint promptly. We aim to provide a response within 10 business
days.
11.3. If you are not satisfied with the resolution provided by our support team, you may have the
option to refer the dispute to an independent Alternative Dispute Resolution (ADR) body, if applicable under
our operating license. Details of such a body will be provided upon request or in relevant regulatory
information.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where WildFortune.io Casino holds its operating license, without regard to its conflict of law principles. You irrevocably agree that the courts of that jurisdiction shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.
13. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, constitute the entire agreement between you and WildFortune.io Casino regarding your use of our services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email:support@wildfortuneonline.org
