Responsible Gambling Policy

At WildFortune.io Casino ("we", "us", or "our"), accessible fromhttps://wildfortuneonline.org, we are committed to providing a fun and entertaining gaming experience while promoting responsible gambling. We understand that for a small percentage of individuals, gambling can cease to be a form of entertainment and become a problem. This policy outlines our commitment to preventing problem gambling and providing support to those who may need it.

1. Our Commitment to Responsible Gambling

We are dedicated to:

  • Preventing underage gambling.
  • Protecting vulnerable players.
  • Ensuring the fairness and transparency of our games.
  • Providing tools and resources for players to manage their gambling behavior.
  • Respecting player privacy and data security.

2. Protecting Vulnerable Players

We recognize that some individuals are more susceptible to developing gambling problems. Our measures include:

  • Age Verification: We strictly enforce an age limit of 18 (or the legal age of majority in your jurisdiction) for all players. During the registration and WildFortune login process, we conduct robust age verification checks. Any accounts found to be owned by underage individuals will be immediately suspended and funds confiscated.
  • Self-Assessment: We encourage players to honestly assess their gambling habits. We provide a list of questions that can help players identify if their gambling is becoming problematic.
  • Information and Support: We provide readily accessible information about responsible gambling practices and links to professional support organizations.

3. Tools for Responsible Gambling

We offer various tools to help our players manage their gambling activity proactively:

  • Deposit Limits: You can set daily, weekly, or monthly limits on the amount of money you can deposit into your account. Once a limit is reached, you will not be able to deposit more until the period resets.
  • Loss Limits: You can set limits on the amount of money you can lose within a specific period (daily, weekly, or monthly). If your losses exceed this limit, you won't be able to place further bets until the period resets.
  • Wager Limits: You can set limits on the total amount of money you can wager within a specific period.
  • Session Limits (Time Limits): You can set a limit on the duration of your gaming sessions. After the set time, you will be automatically logged out or receive a reminder.
  • Cool-Off Period: If you feel you need a short break from gambling, you can activate a cool-off period ranging from 24 hours to several weeks. During this period, you will not be able to deposit or play, but you can still access your account to withdraw funds.
  • Self-Exclusion: For a more extended break, you can choose to self-exclude from WildFortune.io Casino for a period of 6 months, 1 year, 3 years, 5 years, or permanently. During self-exclusion, your account will be closed, and you will not be able to deposit, play, or receive promotional materials. Any attempts to create new accounts will be blocked.

To set these limits or initiate a cool-off or self-exclusion period, please visit the "Responsible Gaming" section in your WildFortune login account profile or contact our customer support team atsupport@wildfortuneonline.org.

4. Identifying Problem Gambling

If you are concerned about your gambling habits or those of someone you know, consider the following questions:

  • Do you spend more money and time on gambling than you can afford or intended?
  • Do you neglect your work, studies, or family responsibilities due to gambling?
  • Do you feel guilt or remorse after gambling?
  • Do you try to win back losses with more gambling?
  • Do you lie to hide the extent of your gambling?
  • Do you feel restless or irritable when trying to cut down on gambling?
  • Is gambling interfering with your sleep or general well-being?

If you answered yes to several of these questions, it might be an indication of a gambling problem.

5. Seeking Help and Support

We strongly encourage anyone who feels their gambling is becoming a problem to seek professional help. There are many organizations dedicated to providing support and advice:

  • Gambling Therapy: Provides online support and advice to anyone experiencing gambling problems.
  • GamCare (UK-based, but provides international resources): Offers confidential advice and support for anyone affected by problem gambling.
  • Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

For players in WildFortune Australia and other specific regions, we recommend searching for local support services relevant to your area.

6. Underage Gambling

It is illegal for anyone under the age of 18 to open an account or gamble at WildFortune.io Casino. We take extensive measures to prevent underage gambling, including:

  • Requesting age verification documentation (e.g., ID, passport) during registration.
  • Reserving the right to request proof of age from any customer and to suspend an account until satisfactory verification is received.

If you suspect that an underage person is gambling at WildFortune.io Casino, please contact us immediately.

7. Changes to This Responsible Gambling Policy

We may update this Responsible Gambling Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions or concerns regarding our Responsible Gambling Policy, or if you need assistance with setting limits or self-exclusion, please do not hesitate to contact our customer support team:

Email:support@wildfortuneonline.org